FAQs

1. How do I contact Merrell?
2. How can I find a store near me?
3. Does Merrell have a warranty program?
4. How can I apply for a job with Merrell?
5. How do I submit a proposal for sponsorship?

1. How do I contact Merrell?

Merrell USA
Consumer Relations
1-800-288-3124
Monday-Friday 8am-4:30pm EST
Fax Number: 1-888-306-0936

Merrell Canada
merrellcanada.com

Merrell UK/Europe
Merrell Europe Ltd.
Bristol, UK
44 (0) 1179 636363

2. How can I find a store near me?

From any page within the site, click on “Dealer Locator” in the main navigation bar to find a store near you. You can filter your search by location, or by apparel or footwear retailer.

3. Does Merrell have a warranty program?

Merrell warrants all products against manufacturer defects. Please note this warranty does not include normal wear and tear and product misuse.

If you have purchased our product through Merrell.com, fill out a return card and follow the instructions to send the product back for evaluation. If you no longer have your return card or did not receive one, contact Customer Service at 1-800-288-3124.

Once received, our Quality Assurance Team will evaluate the product and determine if the problem is a result of a manufacturing defect or the result of normal wear. Defective products will be repaired or replaced. If products are not deemed defective, they will be returned to you as soon as possible.

If you purchased your Merrell product from another retailer, please return your product to that retailer.

4. How can I apply for a job with Merrell?

As a division of Wolverine World Wide, Merrell is always looking for qualified individuals. To find out more about career opportunities, go to http://wolverineworldwide.com/careers.asp. You will be able to view Wolverine World Wide’s job postings and post your resume.

5. How do I submit a proposal for sponsorship?

US requests: Because we receive so many requests, we limit our outreach to individuals and organizations that promote access and preservation, and share our love of the outdoors.

International requests: International sponsorship requests are handled by the respective Merrell subsidiary or distributor. We will forward such requests to the appropriate international contact.